UK Delivery

Delivery Method

Cost

Delivery Time

Standard Delivery

FREE orders £50 and over

 1 - 3 Working Days

 

£5.99 orders under £50

 1 - 3 Working Days


European Delivery 

Delivery Method

Cost

Delivery Time

Standard Delivery

FREE orders £50 and over 

 2 - 5 Working Days

 

£12.50 orders under £50 

 2 - 5 Working Days

 

Currently, we are unable to deliver to:

British Overseas Territories, the Channel Islands, Gibraltar, British Forces Post Offices, Livigno, Vatican City, Dutch Overseas Territories, French Overseas Territories, Ceuta & Melilla, Andorra, Canary Islands and Balearic Islands, Busingen, Helgoland, Aland Islands, Greenland and PO Boxes.

International Delivery (Excluding Europe):

Delivery cost is based on the number of pairs of shoes in your order and is charged as follows:

Service

No. of shoes

Price

Delivery Time

Standard

1

£40

3-7 days

Standard

2

£50

3-7 days

Standard

3

£60

3-7 days

Standard

4+

£70

3-7 days

 

We currently ONLY deliver to the following international destinations: 

Australia, Bahrain, Brunei, Canada, China, Egypt, Hong Kong, India, Indonesia, Israel, Jordan, Kazakhstan, Kuwait, Lebanon, Macao, Malaysia, Mauritania, Mauritius, Moldova, Republic of Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Senegal, Singapore, Taiwan, Thailand, United Arab Emirates, United States, Vietnam, Yemen

Global Free Shipping Promotions

From time to time we offer our international (excluding Europe) customers free shipping. There are certain restrictions that apply to this offer – see below:

Global Free Shipping Offers:

  • Free shipping is available during specific promotional periods ONLY.
  • The end date for any Global Free Shipping Promotion will be specified on this page of the website
  • Global free shipping is available on orders over £75 ONLY and is restricted to a maximum of two pairs of shoes.
  • We reserve the right to cancel any orders not complying with the above terms and conditions.

 Delivery details

  • We aim to deliver in two working days to most of the UK and Europe but certain regions such as the Scottish Highlands/Islands,Northern Ireland and more distant European destinations should expect a longer delivery time frame of up to 5 days.
  • Delivery is during business hours, Monday to Friday
  • Orders placed after 12pm on a weekday may not be dispatched until the next working day i.e. orders placed after 12pm on a Friday may not be dispatched until Monday
  • Orders placed on weekends and UK Bank Holidays will be dispatched the next working day.

Tracking your order

When your order has been shipped, our external courier service will email you with a tracking number and link to track your parcel. If during the order process you give us a mobile telephone number, your tracking information will also be sent via text message.

Some items may arrive separately with more than one tracking number.

Terms

  • It is our goal to deliver within the time frames indicated. However, delivery dates are not guaranteed as shipping is handled by third parties and is subject to carriers' local bank holidays.
  • We are unable to change the delivery address on orders after you check out.
  • If there is no one at the delivery address to accept delivery of your order, the courier will leave a notification card. If there is no obvious safe place, the courier will contact you direct to re-arrange delivery.
  • Title to and risk of loss will pass to you when you take possession of your products.
  • All international customs & excise duties are the responsibility of the customer.
  • All products are shipped from our warehouse in London, UK.

Please note due to Customs restrictions we cannot ship aerosol products outside of the European Union.

If your country is not currently listed at checkout please contact us and we will endeavour to help arrange delivery.

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